Updated: July 10th, 2023
This Privacy Policy (“Policy”) describes how WorkerSpring collects, uses, protects, and discloses your Personal Information including when you use our website, Workerspring.com, and/or our mobile app (together, the “Sites”), or when you directly communicate with us.
We may occasionally update this policy so make sure to check back from time to time. Any updates will be posted on this webpage.
1. What is Personal Information?
When we refer to “Personal Information” in this Policy, we mean information that identifies, relates to, describes or is reasonably capable of being linked to a specific person. Personal Information does not include information that is publicly available through government records or information that has been anonymized (“Anonymized Data”) so that it cannot be used to identify a specific individual.
2. What Personal Information Do We Collect?
We collect Personal Information to facilitate purchases, provide the Sites, and conduct our business operations.
Depending on how you use the Sites, we may collect the following categories of Personal Information about you:
How do we collect Personal Information?
A large portion of the Personal Information we collect is collected directly from you. In some cases, we may collect Personal Information from other sources as described in this Policy.
What Information Do We Collect Directly from You?
You may provide your Personal Information to us when you access, use, or otherwise interact with the Sites, including methods described below.
What Information Do We Collect from You Automatically?
Using technology, we may automatically collect certain information about your use of the Sites and your device (collectively, “Analytic Data”). We will treat linked Analytic Data that includes Personal Information as Personal Information as described in this Policy.
Cookies & Other Tracking Technologies. We use cookies and other tracking technologies (collectively “Cookies”) when you use our Sites. To learn more about how we use Cookies and your options to limit the data collected from our Sites, see Section 6 below.
What Information Do We Collect About You from Third Parties?
We obtain data from several types of third parties. We may combine that data with Personal Information or other data we collect. This enhances our existing data about our users, improves our ability to contact you, and enhances our marketing capabilities.
Other Users. We may collect Personal Data about you from Community Organizations, Employers, or other WorkerSpring users that you are affiliated with or interact with on the Sites.
Service Providers. We may use third parties or service providers to deliver marketing communications to you. To learn how to opt-out from marketing messages, see Section 6 below.
Analytics Providers. We may use third parties or service providers to help us understand the Sites’ demographics, user experiences, and to evaluate the Sites’ operations.
Login Services. When logging into your account, you may use your Facebook, Apple, or Google account by providing your log-in information for those third-party services when prompted. If you choose to use this single sign-on feature, we may access, handle, and store any content and other information that you have provided through Facebook, Apple, or Google (as applicable). We do not and cannot control any policies or terms of any third party, including Facebook, Apple, or Google. All information you have provided to Facebook, Apple, or Google is subject to the applicable privacy policy: see Facebook’s Data Policy, Apple’s Privacy Policy, and Google’s Privacy Policy.
3. How Do We Use Personal Information?
We use Personal Information to operate and improve and conduct the Sites, including:
4. With Whom Do We Share Personal Information?
To operate our business, we may share Personal Information with third parties, including:
5. How do we use Anonymized Data?
We may use Personal Information to create anonymous aggregate data on users of our Sites, which describes users as a group but does not reveal the identity of individual users. We may use Anonymized Data to understand users’ needs, to determine user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and services and the Sites. We may disclose Anonymized Data for any lawful purposes, which may include, without limitation, purposes not subject to this Policy.
How can you opt-out of the use of cookies and other tracking technologies?
Cookies are small text files that are stored on your device (unless you block them). The Sites may use cookies, pixels, and other web technologies to collect Anonymized Data. This helps us measure user interactions including but not limited to user trends and engagement, demographic information and retention rates.
We may use first party cookies, served directly by us to the devices that access the Sites, to recognize those devices when they revisit. We also use third party cookies, which are cookies that are placed by other parties we work with. These “third party cookies” may, for example originate from websites such as LinkedIn, Twitter, Facebook, Instagram, or other social media services. Since the cookie policies of these sites change of time, you should reference their policies by visiting the privacy policy webpages of these third parties.
You can learn more about cookies, including how to see what cookies have been uploaded to your device and how to manage and delete them, by visiting https://www.allaboutcookies.org/.
What analytics Sites do we use?
The Sites use third-party analytics tools, including those listed below.
Google. We have enabled Google Tag Manager and Google Analytics on the Sites to learn more about how visitors navigate the Sites and view content. Google will set cookies on your browser and you’re your web browser automatically sends data to them such as URLs of the websites your visited prior to visiting the Sites, when you visit those websites, in combination with the IP addresses assigned the devices you used to access the internet. These Google services provide us with analytical information that we use to improve the Sites, to makes sure they are easy to use, and to develop content that is interesting and customized. For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners’ sites or apps.
HubSpot. We use HubSpot, an analytics provider, to help us measure traffic and usage trends for our services. The information gathered includes the number of page views, sessions, unique visitors, session duration, bounce rate, source of traffic, geographic location, device type, browser type, and operating system type. HubSpot uses technologies like cookies, beacons, tags, and scripts to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. The data collected relates to your interactions with our services, including the pages you visit, the links you click on, the time spent on those pages, your search queries, and other statistics. This information may be used to create reports about the use of our services and to optimize our marketing efforts. In addition, HubSpot may also collect your IP address, which can be used to create a general estimation of your geographic location. However, your IP address is typically not linked with your identifiable information within the HubSpot analytics. For more information on HubSpot’s practices and their commitment to user privacy, you can review the HubSpot privacy policy below. You may also opt out of HubSpot’s analytics tracking on our website at any time by disabling your cookies.
How can you opt out of our marketing communications?
You can opt out of receiving marketing communications from us by following the unsubscribe instructions contained in the communications or emailing us at support@workerspring.com. Your unsubscribe request will be processed promptly, though this process may take several days. During that processing period, you may receive additional communications from us.
Please note, opting out of these communications will only apply to marketing and informational communications and will not apply to communications we send to you about your account with us.
If you want to change your contact information you can do so through your account settings or you can contact us through any method listed in the “Contact Us” section below.
How can you delete your WorkerSpring account?
You can delete your user account by contacting us through support@workerspring.com. Please note that if you choose to use WorkerSpring in the future, you will need to create a new account.
7. Protecting Your Personal Information
We are committed to protecting the security of your Personal Information. We use commercially reasonable safeguards to maintain the security and privacy of Personal Information we collect and use in connection with the Sites. Nevertheless, when disclosing Personal Information, you should remain mindful that there is an inherent risk in the transmission of information via the internet and mobile platforms. Although we take precautions to protect against the risk of unauthorized access to your Personal Information, we cannot guarantee the security of any information, including your Personal Information, that you disclose online and you do so at your own risk.
NO DATA TRANSMISSION OVER THE INTERNET OR DEVICE CAN BE GUARANTEED TO BE 100% SECURE. WHILE WE STRIVE TO PROTECT PERSONAL INFORMATION, WE DO NOT GUARANTEE THE SECURITY OF PERSONAL INFORMATION AND YOU PROVIDE PERSONAL INFORMATION AT YOUR OWN RISK.
8. What if I access WorkerSpring from outside the U.S.?
If you access the Sites from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by the in other jurisdictions.
9. Third Party Websites
The Sites may link to, or be linked to, websites not owned or controlled by us. We are not responsible for third parties’ privacy policies or practices. This Policy does not apply to any third-party websites or to any data that you provide to third parties. You should read the privacy policy for each website that you visit.
10. Social Media
We are active on social media, including Facebook, Twitter, Instagram, and LinkedIn (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. The Site allows you to connect and share data with Social Media platforms. These features may require us to use cookies, plug-ins, and APIs provided by such Social Media platforms to facilitate those communications and features. Your use of Social Media is governed by the privacy policies and terms of the providers that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.
11. Children’s Privacy
We do not direct or target any piece of the Sites to children under the age of 13. If we learn that we have collected the Personal Data of anyone under the age of 13, we will take appropriate steps to delete this information. If you are a parent or guardian of someone under the age of 13 and discover that your child has submitted Personal Information to us, please contact us at support@workerspring.com. We will make reasonable efforts to remove such information from our databases.
12. Contact Us
We welcome your questions, comments, and concerns about privacy. Please contact us using the information below with any questions or feedback you have pertaining to our privacy practices.
Email: support@workerspring.com
Postal Mail:
WorkerSpring
1000 Centregreen Way, Ste. 300
Cary, North Carolina 27513