Effective Date: July 10, 2023
This Subscription Services Agreement (“Agreement”) is effective between WorkerSpring, Inc., a Delaware corporation, with its principal place of business at 1000 Centergreen Way, Suite 300, Cary, North Carolina 27513 (“WorkerSpring” or “we,” “us” or “our”) and you (“Customer”, “you,” or “your”) upon Customer creating an account on workerspring.com or app.workerspring.com. WorkerSpring and Customer collectively referred to herein as the “Parties.”
NOW, THEREFORE, in consideration of the mutual promises contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:
1. ACCESS TO AND USE OF THE SERVICES
a. Eligibility
The Services are available only to entities who can form legally binding contracts under applicable law. By using the Services, you represent and warrant that (i) you are duly existing and in good standing in its state of formation; and (ii) qualified and licensed to do business in, and in good standing in, any state in which the conduct of its business or its ownership of property requires that it be qualified.
b. Organizations
If you are entering into this Agreement on behalf of an Organization, you represent and warrant that you have the legal authority to bind such Organization to the terms and conditions contained in this Agreement, in which case the terms “you” or “your” shall refer to such Organization. Organizations are responsible for the actions of any individuals that use the Services on their behalf, including any employees, agents, representatives (“Personnel”), and for ensuring that Personnel comply with this Agreement and the Terms and Conditions available at: https://workerspring.com/terms-of-service/ and all applicable laws in accessing and using the Services. You will be in breach of this Agreement if any of your Personnel violate this Agreement.
c. Personal Information
We may collect and use personal information, which alone or in combination can be used to identify or locate a natural person (“Personal Information”) when you use our Services. For information about how we collect, use, and share personal information, please see our Privacy Policy, available at: https://workerspring.com/privacy-policy/. We may update our Privacy Policy from time to time so it should be reviewed on a regular basis.
2. SUBSCRIPTION SERVICES
a. General
Subject to the applicable provisions in this Agreement, WorkerSpring will provide the applicable Services to Customer during the Term of the Agreement.
b. Beta Launch
Where mutually agreed by the Parties, WorkerSpring may provide Customer with the right to access and use certain Services on a trial basis (“Beta Launch Services”). In the event that WorkerSpring provides Customer any Beta Version Services, the following shall apply:
c. Services
Subject to your payment of the Fees and compliance with this Agreement, we grant you a non-exclusive, non-transferable, non-assignable, limited, revocable license to access and use the Services for Base Plans and Community Plans as set forth in an applicable Order Form (defined below) for your internal business use and for the benefit of your Personnel or Job Seekers using the Services or other such individuals who interact with the Services through or on your website or services (“Users”). The pricing and features of both the Base Plan and Community Plan are attached to this Agreement as Exhibit A. In this Agreement, “Order Form” means any quote, online order form, trial period agreement, purchase order, invoice, or other ordering document provided by WorkerSpring to you through which you request and/or acquire access to, use of, or receipt of any Services.
d. Applicable Law
You must comply with all applicable federal and state laws when using the Services.
e. Accounts
You must have an account to use our Services and will be required to create a username and password. You are solely responsible for all activities that occur under your account, including the activities of any individual using your account, so be sure to fully exit from your account at the end of each session. You are also solely responsible for taking reasonable steps to maintain the security and control of your account. If you notice any unauthorized access to your account, please let us know immediately. We are not liable to you or any third party for any unauthorized use of your account, including, without limitation, any damage that results from any compromise or theft of your account. In providing your email address to us, you agree to receive email communications from us regarding your account. In the event Customer increases its use to add more than one (1) administrative user for its account, or adds more than one (1) active program, or creates a community job board on the Site, or Creates and Employer Account, Customer’s account will automatically be upgraded to a Basic Plan or Community Plan based on the services added.
f. Content
In using the Services, you may upload, import into, embed for use by, or create text, information, communication, or material, such as audio files, video files, electronic documents, or images (collectively, “Content”).
g. Customer Data
The Services may be used to collect certain information from and about you and your Users (“Customer Data”), including Personal Information and Content. Customer Data does not include Job Seekers’ account information, job applications, Site activity. (“Job Seeker Data”).
h. Account Inactivity
You are solely responsible for keeping your account active, which means you must sign in periodically to avoid any disruption or loss of access to the Services, or termination of your account. If you do not sign into your account periodically, we reserve the right to assume your account is inactive, and close it for you. You understand that you will lose access to any Customer Data stored in your account upon closure. Prior to closing your account for inactivity, we will attempt to notify you. If a Job Seeker’s account is dormant for 30 days, this account will not count towards your limited number of active Job Seekers.
3. WORKERSPRING OBLIGATIONS
WorkerSpring agrees to:
4. CUSTOMER OBLIGATIONS
Customer agrees to:
5. PAYMENT
a. Fees
You agree to pay us for the Services in U.S. Dollars in the amounts set forth in the Order Form (“Fees”) on a monthly basis in advance of the following month’s Service or as otherwise specified in the Order Form (“Subscription Period”). Invoices for such amounts will be billed on the fifteenth (15th) for the upcoming calendar month and shall be due within ten (10) days of the invoice.
b. Set-up Charges
If you use the paid Services pursuant to an Order Form, you agree to pay us in U.S. Dollars any set-up fees, as set forth in the Order Form (“Set-Up Charge”).
c. No Refunds
Fees are nonrefundable and there are no refunds or credits for partially used Subscription Periods. However, we may refund Set-Up Charges, if you cancel your subscription within ninety (90) days of the Effective Date or as otherwise provided in the Order Form.
d. Updated Information
You agree to provide current, complete, and accurate purchase and account information when using our Services. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
e. Changes
The Fees set forth in an Order Form shall remain in effect during the initial term of such Order Form. We reserve the right to change the Fees or applicable charges and to institute new charges and Fees at the end of the calendar year or upon sixty (60) days’ notice to you.
f. Taxes
You are responsible for paying any and all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local government or regulatory authority on any amounts payable by you hereunder, other than taxes imposed on WorkerSpring’s income.
g. Paying for the Services
Invoices can be paid via ACH, credit or debit card. If the credit or debit card information that you submit is incorrect or invalid, your payment will not be processed. We have no responsibility or liability if your credit or debit card is declined by your financial institution. You are responsible for any charges or Fees associated with ACH, credit or debit card payments charged by your financial institution.
6. ACCEPTABLE USE
You must use the Services reasonably and in accordance with this Section (the “Acceptable Use Provisions”). WorkerSpring reserves the right to remove any Content or suspend or delete any account, without notice or warning to you or your Users or Job Seekers, if we determine, in our sole discretion, that any Content or User violates this Agreement.
You must not:
7. CONTENT
a. Representations and Warranties
You represent and warrant that: (i) you have all necessary rights in and to any and all Content you provide or make accessible to us in connection with this Agreement and your Content will not infringe on any third party’s Intellectual Property Rights and (ii) Content is not and does not contain, promote, or link to material that is pornographic, defamatory, offensive, harassing, malicious, illegal, or otherwise objectionable.
b. Sharing Content
Depending on how you use our Services, you may be able to share your Content with other users or to make it public. Please carefully consider what you choose to share or make public as you are solely responsible for the Content that you share.
c. Removing Content
If you delete Content (excluding Feedback) from the Services, we will stop making that Content publicly available within a reasonable amount of time. Some copies of your Content may be retained as part of our routine backups, and we are not responsible for any use of Content that you have shared or made public.
d. Feedback
You may, at your own discretion, choose to provide us with ideas, suggestions, proposals, or bug or crash reports for the Services (“Feedback”). In such event, you agree that we are the owner of such Feedback, and we are free to use it for our business purposes, including by incorporation into the Services without any payment or attribution or other obligation to you.
8. OBLIGATIONS REGARDING CUSTOMER PERSONAL INFORMATION
a. Personal Information
You acknowledge that in using the Services, you may be able to collect Personal Information. You agree that your collection of Personal Information is governed by, and you will comply with, all applicable Data Privacy Laws as defined below.
b. Sensitive Personal Information
You agree not to collect, process, share, disclose, or store any Sensitive Personal Information (as defined below) using the Services, except as directly authorized by us, or as intended by the Services (such as credit card information). “Sensitive Personal Information” means an individual’s financial information, data concerning an individual’s sexual behavior or sexual orientation, medical, or health information protected under any health data protection laws, biometric data, Personal Information of children protected under any child data protection laws and any additional types of information included within this term or any similar term (such as “sensitive personal data” or “special categories of personal information”) as used in applicable Data Privacy Laws.
c. Notifications and Consents. You understand that you are solely responsible for (a) notifying Job Seekers that you may collect their Personal Information through the Services and that WorkerSpring may have access to such Personal Information; (b) obtaining any required consents necessary to collect Personal Information using the Services and (c) complying with all applicable laws rules and regulations governing the privacy and security of Personal Information, including but not limited to the federal and state data privacy and security laws, the consumer privacy laws, the data breach notification laws, and the laws governing electronic marketing that are applicable to such Personal Information (collectively the “Data Privacy Laws”).
9. OWNERSHIP AND INTELLECTUAL PROPERTY
a. Ownership
We own or license all rights, title, and interest, including all Intellectual Property Rights, in and to the Services, including without limitation, all software and code that comprise and operate our Services.
b. Ownership of Content and Customer Data
As between you and us, you retain all rights and ownership of your Content (or where applicable, you must ensure that you have a valid license to the Content) and Customer Data. Except as provided in Section 9(c), we do not claim any rights to your Content or Customer Data.
c. Right to Use De-identified Data
Solely for the purposes of operating or improving the Services, you grant us a non-exclusive, worldwide, royalty-free sublicensable, license, to use, reproduce, publicly display, distribute, modify, create derivative works based on, publicly perform, and translate the Content. Additionally, we have the right to use aggregated and de-identified or anonymized data (“De-identified Data”) derived from the Content or Customer Data for use in improving our Site, the Services or any other lawful purpose WorkerSpring owns all right, title, and interest to the De-identified Data.
d. Intellectual Property Rights Defined
For purposes of this Agreement, “Intellectual Property Rights” means, on a worldwide basis, all patents, trademarks, service marks, trade name rights, logos, drawings, inventions, copyrights, mask works, samples, processes, moral rights, rights of publicity, rights of ownership, designs, design rights, trade secrets, specifications, instruction manuals, technology, materials, know‑how, information, data, goodwill, improvements and writings, and any applications, registrations or common law rights in any of the foregoing, as applicable.
10. TERM AND TERMINATION OF PAID SERVICES
a. Term
This Agreement will be effective for 1 year. And will renew annually until canceled pursuant to Section 10(b) or terminated pursuant to Section 10(c).
b. Cancelation
Either party may terminate this Agreement with at least thirty (30) days prior written notice before the end of the then-current Subscription Period. Upon receipt of written notice in compliance with this Section, the Agreement will terminate at the end of the then-current Subscription Period. Any refunds will be administered pursuant to Section 5.
c. Termination
In addition to any other express termination right set forth in this Agreement,
d. Effects of Termination
Without limiting any other effects of termination set forth in this Agreement,
11. CONFIDENTIALITY
a. Confidential Information Defined
For purposes of this Agreement, “Confidential Information” means any information disclosed to the Receiving Party by or on behalf of the Disclosing Party or any information the Receiving Party or the Receiving Party’s Personnel learned prior to or during the term of this Agreement, which (i) is in written, recorded, electronic, graphical or other tangible form or has been or will be disclosed orally or by demonstration and (ii) should reasonably know to be confidential by the nature of the information or the nature or context of the disclosure. WorkerSpring’s Confidential Information includes, without limitation: any WorkerSpring Intellectual Property Rights, any data or information regarding our products, product specifications, product designs, technical data, business processes, products and technical knowledge, any data that was published without WorkerSpring’s authorization.
Confidential Information does not include information that (the you can demonstrate by written or other documentary records): (i) was rightfully known to the Receiving Party without restriction on use or disclosure prior to such information’s being disclosed or made available to the Receiving Party in connection with this Agreement; (ii) was or becomes generally known by the public other than by the Receiving Party’s or any of its Representatives’ noncompliance with this Agreement; (iii) was or is received by the Receiving Party on a non-confidential basis from a third party that, to the Receiving Party’s knowledge, was not or is not, at the time of such receipt, under any obligation to maintain its confidentiality; or (iv) was or is independently developed by the Receiving Party without reference to or use of any Confidential Information.
b. Non-Disclosure
You shall keep all Confidential Information in strict confidence and agree to use your best efforts to protect the Confidential Information from disclosure. You agree you will not, without our prior written consent, disclose our Confidential Information to any third party (other than to your employees, agents or representatives on a need-to-know basis for the limited purpose of using the Services as specified in this Agreement) and will accept full liability for any breach by your employees, agents, representatives, or other third parties to whom you disclose or allow access to any such Confidential Information.
c. Required Disclosure
You may disclose Confidential Information pursuant to a legal, judicial or administrative requirement, if you give us reasonable prior written notice and sufficient time to enable us to seek a protective order to prevent or limit disclosure, and so long as you cooperate with us in such effort. In the event you are actually required to disclose Confidential Information pursuant to a legal, judicial or administrative requirement, you will only disclose the minimum Confidential Information necessary to comply with such requirement.
d. Return/Destruction of Confidential Information
Except as otherwise set forth in this Agreement, upon the expiration or termination of this Agreement for any reason, or upon our written request, you shall return to us all Confidential Information, together with any copies thereof, or, if we request, destroy the same.
e. Survival of Confidentiality Obligations
This Section 11 will remain in effect during, and for three (3) years after termination of, this Agreement. You will, at our request, return all originals, copies, reproductions, and summaries of Confidential Information and other tangible materials and devices provided to receiving party as Confidential Information, or our option, certified destruction of the same.
12. INTEGRATIONS WITH THIRD PARTY SOFTWARE OR SERVICES
a. Third-Party Services
The Services may include integrations with web or other third-party services that are accessed through the Service and subject to terms and conditions with those third parties. These third-party services are not part of the Service, and this Agreement does not apply to them. We are not responsible for the content of these third-party services.
13. DISCLAIMER OF WARRANTIES.
14. DEFENSE AND PAYMENT
a. By WorkerSpring.
b. By You
You agree to indemnify, defend and hold harmless WorkerSpring and our officers, directors, and employees from any and all third party claims, liability, damages, costs or demands, including, but not limited to, attorneys’ fees, arising from (i) your use of the Services, including, but not limited to, all Content therein and any products or services obtained by you through the Service, (ii) your violation of the Acceptable Use Provisions of this Agreement; (iii) your violation of any duties or obligations under this Agreement; (iv) your infringement of any intellectual property or other right of any person or entity; or (v) your violation of any applicable law or regulation (all of the foregoing, “Claims and Losses”). You agree that we may have our own counsel present at, and participate in, all proceedings or negotiations relating to such Claims and Losses at our expense.
15. LIMITATION OF LIABILITY